Terms & Conditions

CVR nr.: 34472793 Telefon: (+45) 70 60 55 03 E-mail: hello@leslab.com

These terms apply when you, as a consumer, place an order through our online store (Shopify platform) with Les Lab. By completing a purchase, you agree to these terms.

When you complete an order, an order confirmation will be sent to the email address you provided.

We reserve the right for possible stock shortages, technical issues, and typographical errors.

We offer secure payments in cooperation with our payment providers (Klarna, Stripe, Shopify Payments, etc.).

We believe that the journey of a product is just as important as the product itself. That’s why we ensure every package is thoughtfully prepared and delivered with care. Our shipping process reflects our commitment to sustainability and efficiency. We work with partners who share our values, ensuring that your experience is seamless from the moment you place your order to the moment it arrives at your doorstep.

At Les Lab, we understand that beauty is personal, and sometimes a product may not resonate as expected. Our return policy is designed to reflect our belief in responsibility and respect for our community. If you are not completely satisfied with your purchase, we offer a straightforward return process that prioritizes your experience and ensures you can shop with confidence.

Our commitment to our customers extends beyond the products we offer. We strive to provide exceptional support and assistance, ensuring that your inquiries are met with warmth and responsiveness. Whether you have questions about a product, need assistance with an order, or seek guidance, our dedicated team is here to help you navigate your beauty journey with ease.

We believe in the power of community and the importance of connection. At Les Lab, we foster relationships with our customers, encouraging dialogue and collaboration. Through events, workshops, and social media, we invite you to join our conversation about beauty, sustainability, and intention. Together, we can create a more mindful approach to the products we choose.